The Opportunity
A respected and long-established independent estate agency in South London is seeking a highly organised, proactive Group Administration Manager. With offices in Peckham and London Bridge, the business operates across Sales, Lettings, and Property Management – and is known for delivering a high standard of service. This is a hands-on, varied support role, working closely with the Group MD and senior stakeholders across multiple departments.

• Act as front-of-house across both offices – handling calls, emails, and client visits with professionalism

• Maintain and manage CRM systems (Alto essential, Rex desirable): update listings, log enquiries, book viewings, and maintain data accuracy

• Administer tenancy progression and associated documentation (agency agreements, AML compliance, advertising, etc.)

• Oversee office operations – supplies, keys, cleanliness, and presentation

• Support marketing initiatives – canvassing, portal listings, brochures, and mail-outs

• Liaise with clients, contractors, and leads – triaging and directing enquiries as needed

• Assist sales, lettings, and property management teams with general admin and occasional negotiation or viewing cover

• 3–4 years’ experience in residential property, ideally in lettings/sales administration or tenancy progression

• Familiar with Alto (essential) and preferably Rex

• Excellent communication and organisational skills

• Able to handle a fast-paced, multi-tasking environment

• Confident, professional presentation and phone manner

• No driving licence required

• Salary up to £35,000 depending on experience

• Based 4 days in Peckham, 1 day in London Bridge

• Working hours: Mon–Thurs 8.45am–5.45pm, Fri 8.45am–5.00pm

• 20 days holiday + bank holidays (plus 1 extra day per year of service)

• Exposure to senior leadership with development opportunities

• Friendly, supportive, and close-knit office culture