Lettings Coordinator

Location:
Earls Court, Central London (Office-Based)
Salary:
£26,000–£35,000 DOE + Performance Bonus
Hours:
Monday to Friday, Full-Time
A boutique estate agency based in Earls Court
is seeking an experienced Lettings Coordinator
to support its lettings and operations team. This role involves managing administrative processes across lettings, compliance, and office coordination, with regular exposure to premium properties and high-net-worth clients.
Key Responsibilities
Office & Team Support
- Manage office supplies, key logs, calendars, and general administrative duties
- Act as the first point of contact for landlord and tenant enquiries
- Coordinate property handovers, viewings, and internal scheduling
Lettings & Compliance
- Process tenant referencing, Right to Rent checks, and background screening
- Draft tenancy agreements, manage renewals, and register deposits
- Oversee compliance for move-ins, move-outs, and all tenancy documentation
Systems & Records
- Maintain accurate records in Alto CRM and shared digital filing systems
- Assist with tenancy reporting, budgeting, and operational tracking
Candidate Requirements
- Minimum 2 years’ experience in a property administration or lettings support role (essential)
- At least 1 year working in an estate agency office environment (essential)
- In-depth understanding of tenancy agreements, deposit regulations, and compliance processes
- Strong organisational skills with excellent attention to detail
- Confident and professional written and verbal communication
- Proficient with CRM systems (Alto preferred), Microsoft Office, and digital tools
Remuneration & Benefits
- Salary: £26,000–£35,000 depending on experience
- Performance bonus structure
- Monday to Friday working pattern
- Office-based role in Earls Court
- Opportunities for progression within a high-calibre team